Shipping Policy

Orders are processed after successful payment confirmation. Processing happens on business days — orders are typically picked, packed, and shipped from our Philadelphia warehouse within 48 hours, though weekends, holidays, inventory checks, payment review, and high-volume periods can extend that window. You'll receive a shipping confirmation with tracking information once your order ships.

You're responsible for entering a complete, accurate shipping address at checkout. If you notice an error, contact support@hustlertaughtme.com right away — we'll do what we can, but a correction can't be guaranteed once fulfillment has begun or a shipping label has already been created. Additional carrier or reshipping costs caused by an incorrect address may be your responsibility.

Tracking is provided once your order ships, when available. Carrier scans can take time to update after a label is created — please allow a reasonable amount of time for tracking to activate before reaching out.

If your tracking shows a delay, appears lost, or is marked delivered but you haven't received it, contact us and we'll help you review the tracking and carrier information — you may be asked to contact the carrier directly as part of that process. A "delivered" scan does not automatically qualify for an immediate refund; please report the issue promptly so we can look into it.

An incorrect address, a refused package, or repeated failed delivery attempts can cause a package to be returned to us. Reshipping fees may apply, and refunds for a returned-to-sender package may exclude original shipping costs and any carrier return fees where legally permitted.

If a package arrives damaged, keep the original packaging, take clear photos of the box and contents, and contact support promptly. Damage to the outer shipping carton alone doesn't automatically mean the product inside is defective — we'll review the photos with you to figure out the right resolution.

If an item in your order becomes unavailable after purchase, we'll notify you. Depending on the situation, we may offer a replacement, partial fulfillment, backorder, store credit, or refund.

We currently ship to eligible destinations within the United States only. If you're located outside the U.S., please contact support before placing an order to confirm whether we can fulfill it.